Key Features

CallFlows AI adds an autonomous AI phone agent to your store. It answers in the caller’s language, checks order status by phone, inventory, tracking info, reads your shipping/returns/exchanges policies, and transfers complex cases to staff. Agent Skills for actions like refunds, placing an order, etc. It handles concurrent calls, provides analytics, and saves transcripts and audio recordings in the Admin. Use the provided local number or forward your existing line. Live demo on our website. Realtime human-like conversation generated from your store's live data Order status, product info, policies, placing an order, exchanges, cancellation Handles multiple simultaneous inbound calls, transcript and recording for each Smart call routing to human agents if needed Audio recordings, transcripts, call analytics, custom behavior you define

Pricing: From $39/month, $39

Key Features

Account & Checkout blocks lets you edit account, orders, thank you & checkout plus with ease. Add blocks like Report a problem, Order Note, and Order Special Request so customers can communicate directly on their orders. Provide instant support options with Contact Info & Buttons for call, chat, or email. Simple flexible Announcement bar extension & many features like Payment icon, Trust badges. Give customers a friendly experience with our app that provide dynamic checkout blocks, checkout plus Announcement Bar Extension - Profile, Order Index, Order Status & Thank you page Report a problem, Make a request account block for their orders after purchase. Checkout Blocks: Social Media, Delivery Instruction, Trust Badges, Age Validator Order Note account block, Payment Icons & Trust Badges on checkout plus. Post-purchase FAQs for thank you page & Proof of Shipment on order status page

Pricing: Free to Install

Key Features

Jarvis AI transforms your online store with an intelligent chatbot assistant that provides instant customer support and personalized product recommendations 24/7. Helps sales and reduce support workload while delivering exceptional customer experiences through AI-powered conversations that guide shoppers to the perfect products. AI-powered product recommendations based on customer behavior and preferences Automatic abandoned cart recovery with personalized messages and discount Real-time chat analytics and conversation insights aiming for good performance

Pricing: From $14.99/month, $14.99

Key Features

Turn your store into a recruiting hub with a professional Careers page. Post custom job listings, receive instant application notifications, and manage candidates directly from your Shopify admin. Perfect for growing businesses, HireUp lets you track applicants and schedule interviews without leaving your store. Find and hire the right team members faster with our intuitive recruiting tools. Professional careers page - set up to match your company brand Customizable applications - filter for specialized retail talent Google Jobs integration - boost visibility and reach more qualified talent Instant notifications - engage top candidates before competitors AI candidate summaries - get quick insights on every new applicant

Pricing: Free, From $15/month

Key Features

Claimify is designed to simplify the process of handling customer claims. Whether it's a refund request, return, exchange, or warranty claim, Claimify empowers customers to submit claims directly from their account, storefront, or even the thank-you page after purchase. For merchants, Claimify consolidates all claims into a single dashboard, making it effortless to manage, review, and resolve them—all in one place. User-Friendly Interface Allow Customers to file claims & manage claims with ease In-one place claims management

Pricing: Free, From $19/month

Key Features

Ringly is the AI phone support tool purpose-built for Shopify. It connects to your store to resolve order status and starts returns/exchanges on its own. The rest is automatically escalated to your team. Just pick a local number, select a voice, and we will do the rest. Recordings, AI analytics, and human handoff included. Live in minutes, no setup required. Built for stores with 1,000+ monthly calls. 24/7 AI phone support that answers and routes every call Checks order status and item details from Shopify Starts returns and exchanges per your store policies Seamless human handoff or transfer to your team Call recordings, transcripts, and performance insights

Pricing: From $99/month, $99

Key Features

Social Chat provides an easy way to integrate WhatsApp into your store for direct, real-time communication with customers. With instant messaging, you can improve customer satisfaction by addressing inquiries quickly, building stronger relationships, and driving more conversions. Social Chat is designed to be flexible, allowing you to customize WhatsApp chat icons for both mobile and desktop, ensuring a seamless and engaging experience for your customers. Real-time customer support via WhatsApp for instant communication. Easily customizable WhatsApp chat icons for mobile and desktop. Streamlined messaging to enhance customer satisfaction and loyalty. Boost sales with quick responses to customer inquiries. Trigger chat buttons based on user actions for better engagement.

Pricing: Free to Install

Key Features

The PDF Viewer app lets visitors view and download PDF files without leaving your store. Share ebooks, product manuals, support docs, menus, catalogs, and more in a seamless, branded experience. Keep users engaged on-site while providing valuable content that informs and builds trust. Perfect for showcasing any PDF-based information, directly and beautifully on your storefront. Multiple Skins & Layouts: Lots of beautifully designed templates to choose from. Rich styling options with fully customizable design features. Fully responsive and looks great on any device — desktop or mobile. A simple user interface with easy content management features.

Pricing: Free, From $5/month

Key Features

Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail. See your customer's order information right inside Gmail. Sync your support account to your personal or work Gmail. Advanced reports measure response time, ticket volume, and agent performance.

Pricing: From $33/month, $33

Key Features

AskDolphin is your all-in-one customer service platform with live chat, AI-driven support, and team tools. Respond instantly with real-time chat or let Dolphin AI handle common questions when you’re offline or busy. Sync product details effortlessly to train AI for precise answers and offer multilingual support for global customers. Use smart QR codes to connect physical products with digital support, providing 24/7 after-sales assistance—all in an easy-to-use, flexible solution. Live Chat: Respond to customers instantly with real-time chat and powerful tools Dolphin AI: Handle questions when you're offline or busy + multilingual support Product Sync: Link products to enable precise and automated AI-powered responses QR Codes: Connect physical products to digital support for 24/7 after-sales help Team Management: Manage customer support with team roles and collaboration tools

Pricing: Free, From $19/month

Key Features

Enhance your customer support with a dedicated complaint page for your store. Effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless user experience. Customers can easily submit complaints and receive timely updates, fostering trust and satisfaction. Improve your brand's reputation and customer retention with an efficient complaint management system designed to streamline communication and resolve issues quickly. Invest in effective customer support today! Create a custom page for customers to submit and track complaints easily. Effortlessly monitor and prioritize customer complaints for quick resolutions. Keep customers informed with instant updates on their complaint status.

Pricing: From $20/month, $20

Key Features

Contact Button helps you get more leads by providing website visitors with one-click access to 15 highly-customizable apps. These widget apps are all accessible via a small button that lives in the corner of your site. They were designed to help people conveniently find the information they're looking for or to connect with you via any channel you want to enable. Some of our most popular widget apps include: Contact Forms, Click-to-Call, WhatsApp Chat, Business Hours, and Chat Widgets. Custom Contact Forms: Embed contact forms directly inside your button's menu​ Email Subscriptions: Capture visitor emails and add them to your mailing list Online Reservations: Embed booking screens from popular calendar software Messaging Apps: Make it easy to connect on WhatsApp, Messenger, SMS or Live Chat Business Info: Show store hours, give directions, and add click-to-call buttons

Pricing: Free, From $5/month

Key Features

The app helps you manually contact customers on the go with a single click. You can install this app on mobile and use it on the go. Channels Supported - Call, SMS, Whatapp, Email. You can use it for COD Verification, Abandoned Cart Recovery, getting reviews on whatsapp, feedback on delivered product and more. Call / SMS or Send Whatsapp Review Request to fulfilled orders. Call Abandoned Carts, Whatsapp Abandoned Carts, SMS Abandoned Carts. Email / SMS / Whatsapp / Call Cash On Delivery for COD Verifications Install dashboard as mobile app and use it on the go.

Pricing: Free, Free to install

Key Features

Enhance customer engagement and streamline product inquiries with Ests Inquire Pro. Customers can submit questions or quote requests directly from product pages and Keep everything in one place, making it easier than ever to stay on top of customer inquiries. Customize the inquiry form fields, design, and style to perfectly match your brand, ensuring a seamless experience for your customers. Allow customers to easily ask questions directly from product pages. View, reply, and track the status of every customer inquiry in one place. Instantly notify both customers and admins when a new inquiry is submitted. Personalize inquiry form fields, colors, and styles to match your store’s brandi

Pricing: From $3.99/month, $3.99

Key Features

Unlock customer insight and drive sales through real customer interactions. Integrates with 15+ social channels from the simple like Email, IG and WhatsApp to the more fun in TikTok, Discord, Yelp & more. Omni allows your brand to talk to your customers (SMS, Messenger) or share your content (YouTube, Twitch) where your customer chooses. Easy install. Instant engagement on any social or communication channel. Integration takes just 60-seconds, plus we have an SDK for custom sites. Custom branding to the chat icon and channels available on all plans. 15+ Social & Communication Media Channels. Real-Time Reporting.

Pricing: From $10/month, $10

Key Features

AI Chatbot & AI Chat Bubble with unlimited abilities for automated sales, marketing and support. Prompt what you want. Engage visitors with popups, answer pre-sale questions, recover abandoned carts, and upsell with smart product recommendations & bundles. AI Support Chat runs 24/7 handling order tracking, status updates, and review collection. Automate FAQs and cross-sells in any language. No-code, self-training AI Chatbot that increases conversions, drives 5-star reviews, and boosts referrals. Sales AI Chatbot: product recommendations, AI chat, COD, upsells & cross-sells AI Chat automation for abandoned cart recovery, collect reviews and answer FAQs AI Chat for powerful social marketing campaigns that increase conversion rates AI Chatbot + Livechat for Sales Automation to increase conversion rates AI Support Chat to automate customer support 24/7, in any language

Pricing: From $49/month, $49

Key Features

Wizybot is an AI-powered chatbot and helpdesk, unifying all customer conversations into one smart platform. Automate support, recover sales, and scale personalized experiences with AI Agents that handle order updates, refunds, FAQs, and product recommendationsso your team can focus on what matters most. Launch in minutes by connecting your Shopify store and messaging channels, and unlock powerful WhatsApp marketing campaigns and automations to drive repeat purchases and increase retention. All channels in one inbox: WhatsApp, email, chat, Instagram, Facebook, and more AI chatbot that resolve customer support issues in your brand’s tone, end to end WhatsApp marketing campaigns and automated flows for abandoned carts, promotions AI-driven product recommendations to increase conversions Answer with AI social media comments and DMs

Pricing: From $69.99/month, $69.99

Key Features

Cavalry is an autonomous AI customer support agent that does more than chat. It reasons through complex issues and takes real actions to resolve tickets end-to-end at scale, without rigid workflows. Connect it to your existing stack and let it handle high-volume requests across every customer channel while staying aligned with your policies and brand voice. Keep shoppers happy, speed up resolution, reduce support costs, and turn support into repeat purchases and profit. Cavalry fully resolves complex tickets, reducing human workload in real time Cavalry stays on brand by following your policies, tone, and style guidelines Go live fast without weeks of flow building, maintenance, or brittle workflows Cavalry takes verified actions across your tools and escalates only edge cases Automate WISMO, delivery help, returns and exchanges, refunds and 100+ use cases

Pricing: Free, Free to install

Key Features

Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets). Log into customer accounts with one click (with or without Multipass) Place orders, manage carts (persistent cart), and troubleshoot in real time Log in to customer account from any CRM and helpdesk (with API) Track support-related logins for transparency and compliance Compatible with all Shopify plans (Plus not required)

Pricing: Free, From $39/month

Key Features

Our Product Inquiry App offers a user-friendly interface, enabling seamless integration with your existing store. Simplify the process of handling product inquiries with a robust set of features tailored to optimize customer interaction and improve overall sales performance. User-friendly Interface Analytics and Reporting Real-time Notifications Search Functionality

Pricing: From $1.99/month, $1.99

Key Features

Our AI chatbot helps your visitors turn into paying customers. It’s a dynamic application that intelligently answers complex queries using natural language. It can recommend products that are a perfect fit for them, and provide helpful information. With our app, handle a large amount of customer interactions without any human intervention. Respond faster to customer queries even when you’re not around to do so. Save costs automating customer service tasks, reducing bounce rates. Visual dashboard makes tracking sales & conversions easier View all conversations between AI/Human representative and customers Plug and play setup - No coding or technical skills required Personalized welcome message, widget position, text color and many more Available in +2 languages

Pricing: From $7.99/month, $7.99

Key Features

CS - Business Email offers a unique solution to enhance business communication by providing unlimited custom email addresses under your domain. This app is perfect for merchants who want to boost their credibility and maintain professional customer interactions. By integrating seamlessly with your store's admin panel, it simplifies email management and ensures you stay organized. In addition to being compatible with all modern email clients and mobile apps, CS - Business Email offers robust spam Create infinite professional addresses under your domain for branding Manage emails from your store's admin panel efficiently. You can use many tools like spam filters, forwarders, and more to simplify tasks

Pricing: Free, From $1.99/month

Key Features

インストール後、最短10分でセットアップ完了。 他のアプリと連携させる必要はありません。自動パーソナライズ配信で効率的なLINE運用を実現しましょう。 カゴ落ちリマインド配信、閲覧商品リマインド（リターゲティング）配信、LINEで再入荷通知メッセージ 購入や発送トリガーのステップ配信、セグメント配信 LINE友だち追加経路の設定、経路別の購入分析、経路別のあいさつメッセージの出し分け LINE友だち追加ポップアップバナー、LINE連携ボタンの表示 各種LINEメッセージ配信による売上効果の分析（自動分析）

Pricing: Free, Free to install

Key Features

NotFoundBot identifies visitor intent in real-time, turning lost visitors into happy customers. Ideal for online stores, it addresses the critical issue of broken links by automatically redirecting users to the content they seek. This not only improves user experience but also recaptures potential sales, with a setup that’s effortless for merchants. Tailored for any size store, NotFoundBot is the solution to enhance customer satisfaction and minimize lost opportunities in your online store. Analytics: Track & analyze 404 errors, gain insights Auto Redirection: Redirect lost visitors seamlessly, improve conversions Chat Assistance: Personalized help & guidance for uncertain redirects Seamless Integration: Effortlessly integrate for maximum sales

Pricing: Free, From $9/month

Key Features

Introducing Qchat: Facebook Messenger, designed to revolutionize your customer communication and enhance your online store's performance. Seamlessly integrating power of Facebook Messenger Chat into your store, this app empowers you to engage with your customers in real-time. Qchat: Facebook Messenger allows customize chat bubble to match with your store theme using native Facebook chat plugin editor. Connect your Facebook Page's Messenger with just a few clicks Engage with your customers instantly, and address their concerns Real time Facebook Messenger Bubble customization using native configuration

Pricing: Free to Install

Key Features

Let your customers reach you instantly with an Instagram chat button on your store. It’s easy to set up, requires no coding, and helps you build better connections to drive more sales through real-time conversations Add the Instagram button in a few clicks. Chat directly with customers. Quick and easy to set up.

Pricing: From $1/month, $1

Key Features

Imagine waking up to find your products deleted, images gone, and no way back. Product Save & Sync gives you a one-click safety net: export everything — products, images, variants, metafields, metaobjects, and assets — into a clean ZIP. Perfect for backups, migrations, or staging setups. A real-time tracker keeps you in control. The Importer allows full recovery in minutes. Full-fidelity backups – Export products with images, variants & metafields One clean package – Download every asset in a single ZIP Migration-ready – Prep staging stores or new builds in seconds. Transparent tracking – Watch progress in real time with error logs. Duplicate / Restore - Using the integrated import feature

Pricing: From $39/month, $39

Key Features

Pearl is an AI phone call agent that answers every call to your Shopify store, 24/7. It tracks orders, handles product questions, upsells, sends SMS and emails, transfers calls when needed, and keeps you updated in real time. Fully automated, multilingual, and store-integrated. Each call is transcribed, summarized, and sentiment-scored. Like a call center, without the cost. Coming soon: auto call-backs for abandoned carts. AI voice agent answers calls 24/7, tracks orders, and speaks any language. Boosts sales with upsells and abandoned cart recovery. Summarizes each call, detects customer sentiment, and logs interactions. Performs real-time actions like call transfers, sms/email & payment link sharing Sends real-time notifications and support ticket creation.

Pricing: From $49/month, $49

Key Features

Do duplicate customer profiles clutter your database? This app helps merchants identify and merge duplicate accounts based on email aliases and order history. By unifying scattered data into a single primary profile, you ensure accurate order tracking and customer history. The app also synchronizes merge actions directly to Klaviyo, keeping your marketing lists clean and up-to-date. Reduce manual data entry errors and maintain a precise view of every customer's journey. Identify duplicate profiles based on email aliases and order history. Select the primary account to keep with automated sorting rules. Merge customer orders, notes, and details into one unified profile. Sync merge actions to Klaviyo to maintain clean marketing lists. Review duplicate sets before merging to ensure data accuracy.

Pricing: Free, From $24.99/month

Key Features

MS QuickSize offers a breakthrough in sizing with its patented AI-driven, BMI-based solution. Answer just six quick questions about height, weight, and age to receive precise size recommendations instantly. This innovative approach not only minimizes returns but also boosts conversions, ensuring your customers find their perfect fit with confidence. MS QuickSize is the ideal tool to modernize your business. AI-Driven Garment size recommendation Reduced returns & rejections Reduced abandoned carts Unlimited apparels Confident shoppers

Pricing: Free, From $324/month

Key Features

The VINSI AI Phone Agent makes it incredibly easy for Shopify store owners to provide top-tier 24/7 customer service without the hassle of directly hiring employees. By installing the app, you instantly get a built-in customer service team with a custom phone number. Your customers will call your assigned store phone number and experience how this solution handles all customer needs including placing orders, checking order status, tracking shipments, confirming inventory, and FAQs. Dedicated phone number for customers to reach your store’s CX team anytime. AI phone agent handles customer inquiries 24/7 with real-time responses. Instant answers to questions like order status, tracking and product details. Call logs, recordings and analytics to track customer interactions and insights. Scales effortlessly to support any store size with unlimited call handling.

Pricing: From $39/month, $39

Key Features

Adminlog automatically records every product change in your store, creating a comprehensive audit trail. View detailed histories showing exactly what changed, who made the change, and when it happened. Compare before-and-after states with visual diffs. Quickly revert unwanted changes with one click. Track changes made by team members or apps. Search and filter through your complete change history. Perfect for accountability, compliance, and recovering from mistakes. Complete audit trail tracking all product changes with field-level detail One-click revert to undo product changes and recover from mistakes quickly Visual comparison showing exactly what changed between product versions

Pricing: From $9.99/month, $9.99

Key Features

The Onepilot AI platform lets merchants build workflows powered by LLMs to automate support, manage data, and execute actions across tools like Shopify. It streamlines operations, reduces manual work, and ensures faster, more accurate customer service. Build custom AI workflows to automate customer support and business processes. Connect seamlessly with tools like Shopify, Gorgias, Zendesk and more. Use your own knowledge base to give accurate, brand-specific answers instantly.

Pricing: Free

Key Features

SmartAgent Chat provides 24/7 AI agents that respond instantly and prevent lost sales from unanswered questions. They recommend products, help shoppers add items to the cart directly from chat, and automate sales and support flows without extra setup. When needed, complex inquiries are handed off smoothly to a human agent. Built-in analytics reveal which conversations drive conversions so you can optimize and retain more customers. Increase conversions instantly with 24/7 AI agents that answer every visitor Drive more sales by recommending products and adding them to the cart from chat Quick plug-and-play integration that works within minutes, no setup hassle Reduce support workload with automated sales and customer service flows Keep shoppers engaged with smart multilingual responses and smooth human handoff

Pricing: From $29/month, $29

Key Features

Chatlys lets you create your own AI chatbot in minutes. It reads your website or product catalog, learns what you offer, and chats with visitors like a real person. No coding needed – just enter your site, copy the code, and go live. Chatlys answers questions, recommends the best products, and can even add them to the cart — boosting engagement, saving time, and turning visitors into customers. Creates a smart AI chatbot that understands your products and customers. Recommends the best items and helps customers add them to the cart. Tracks conversations and insights in a simple, built-in dashboard.

Pricing: Free to Install

Key Features

Diese App automatisiert den Kundenservice und das Retourenmanagement in einem zentralen System. Kunden können Rücksendungen selbstständig über ein Retourenportal anmelden, während Supportanfragen automatisch bearbeitet werden. Händler sparen Zeit, reduzieren den manuellen Aufwand und verbessern die Kundenzufriedenheit durch klar strukturierte Prozesse und transparente Kommunikation. Automatisierte Bearbeitung von Kundenanfragen Selbstbedienungs-Retourenportal für Endkunden Zentrale Verwaltung von Support- und Retourenfällen Analytische Auswertung von Retouren Analytische Auswertung von Support Anfragen

Pricing: Free

Key Features

MattressAI helps your online store turn more shoppers into buyers by guiding each visitor through a personalized conversation that feels just like talking to your best salesperson. Instead of endless scrolling and confusion, shoppers get clear, confident recommendations tailored to their sleep needs—reducing returns, capturing more leads, and increasing conversion rates automatically. AI-powered assistant that understands your product catalog. Real-time insights into customer behavior Fully customizable widget

Pricing: From $29/month, $29

Key Features

Grade Flow Tracker is a streamlined app built to simplify PSA submission management. Easily create and assign submissions to customers while tracking progress with ease. Assigned submissions appear instantly on the customer’s account page, promoting transparency and clear communication. Designed for graders, breakers, and shops, the app saves time, minimizes errors, and enhances accountability in every stage of the submission process. Create and manage submissions quickly with an easy-to-use interface. Assign submissions to customers and track their status in real time with ease. Customers view assigned submissions instantly on their account page.

Pricing: From $14.99/month, $14.99

Key Features

Evixum Menu Manager’s powerful batch features are revolutionizing Shopify menu management. Designed for merchants of all sizes, it offers a quickly and easy solution for editing menus through copying, bulk deletion, and import/export functions. Thanks to its robust backup and recycle bin mechanisms, you’ll never lose a menu by accident. Start now and save your life! Copy Menu: Duplicate your menu with one click. Bulk Delete Menus: Quickly remove the menus you no longer need. Backup Menus: Create different versions of your menus, roll back when needed. Sync Menus: Easily synchronize content across multiple menus at once. Menu Recycle Bin: Protect against accidental menu loss and restore anytime.

Pricing: Free, From $10/month

Key Features

Traditional live chat traps customers on your site. When a visitor closes the tab, the conversation ends, and a potential sale is lost forever. Our app solves this by adding a button that lets your customers start a conversation directly through their favorite apps, like WhatsApp, Instagram, and Messenger. What makes our app unique is that the conversation is not tied to the website visit. The chat continues on the customer's phone long after they've left your store. Let customers message you directly on WhatsApp, Instagram, Messenger, and more. Install and configure your all-in-one chat button in minutes, no coding needed. Customize the button's colors, style, and position to perfectly match your brand

Pricing: From $1.49/month, $1.49

Key Features

SlopeCS shipping policy saves time and effort on customer support by publishing an automated policy designed to reflect your brand and store. Your SlopeCS policy automatically updates to reflect your store's current details, logistics, and delivery options, including store pickup locations and rates for domestic and international shipping. Don't wait until checkout to show your customers their options. Simplify your support with accurate and helpful self-serve content that writes itself. Save time: generate and publish your shipping policy in seconds Customized: your policy reflects your store's details and delivery settings Flexible: Works with multi-location, international, local pickups, and more Automated: Your shipping policy updates daily with any changes to your store

Pricing: Free

Key Features

getFreddy is a full stack Ai operator for Shopify Merchants. We want to help you increase sales through our customer facing Ai chatbot and make your shop more efficient with our backend ops-manager Ai. Cart Reminders - recover lost sales with automated cart reminders. Slow Moving Stock - help to get rid of slow moving stocks. Ops Manager - Provide daily report on what's happening in your store. Active engagement - Actively engages with customer based on their browsing data. Multi-lingual - engage customer based on their browser language setting.

Pricing: Free, From $29.95/month

Key Features

GD: Login as Customer is the simplest way for merchants to securely log in as any customer. It helps merchants troubleshoot issues, test the shopping experience, and offer real-time support. With seamless integration into Shopify’s admin and customer list, plus a login history log, the app offers transparency, control, and convenience. By using Shopify Multipass, it ensures a secure and reliable login process. Note: Requires Shopify multipass functionality (available on Shopify Plus) Log in as any customer securely using GD: Login as Customer Access customer view from Shopify admin or app dashboard Track login history to monitor support actions and activity Quick setup with Shopify Multipass for secure customer access

Pricing: Free to Install

Key Features

Chaport is an all-in-one customer communication tool for Shopify store owners. Provide multi-channel support via live chat, email, Facebook, Instagram, Telegram, and Viber. Automate communications with chatbots. Use triggers to offer help or discounts, recover carts, and close more sales. Deliver personalized support with access to visitor info and order details. Improve team productivity with saved replies, chat routing, internal notes, and visitor behavior tracking. Live chat: Assist customers in real time and improve conversions. Multi-channel inbox: Unify your support channels in one platform. Chatbot: Automate support and collect leads even when you’re offline. FAQ: Create a knowledge base and automatically suggest articles during chats. Visitor info: View who’s contacting you and what’s in their carts.

Pricing: Free, From $39/month

Key Features

Eby captures incoming customer calls in real time, displaying caller information directly within your Shopify dashboard. When a call comes in, Eby automatically matches it with existing customer records or allows you to create new customer profiles instantly. This eliminates manual data entry for phone orders, reduces errors, and simplifies order processing. By integrating call tracking with Shopify, merchants can improve customer satisfaction and enhance productivity. Captures incoming customer calls in real time and displays caller information. Create new customer accounts directly from incoming calls. View call duration and missed calls.

Pricing: From $12/month, $12

Key Features

ChatFlux AI helps Shopify merchants automate customer interactions with a real-time AI chatbot. It improves customer experience by instantly answering questions, recommending products, and assisting with orders. The chatbot supports multiple languages, explains store policies, and handles FAQs to reduce support workload. With built-in upselling and discount handling, ChatFlux AI helps convert visitors into buyers and boosts sales effortlessly. AI-powered product recommendations using your live Shopify catalog. Multilingual chatbot support to engage customers in their preferred language. Instant order tracking and status updates for customer queries. Shares available discounts, sales, and promo codes to boost conversions.

Pricing: Free to Install

Key Features

Turn WhatsApp into your top revenue channel. ChatterKart combines powerful automation with instant support to boost sales. Automated Recovery: Stop losing money. Recover abandoned carts 24/7 with automated WhatsApp reminders and order updates. Smart Chat: Build trust and convert visitors with a fully personalized chat widget. Manual Outreach: Close high-ticket sales with 1-click personal messages to abandoned carts. Easy 2-minute setup. No coding required. Start recovering sales today! Automated Cart Recovery Recover sales on autopilot with automated abandoned car Manual Recovery (High-Ticket) Close high-value sales with 1-click personalized. Smart WhatsApp Chat Button Convert visitors with a custom WhatsApp chat button.

Pricing: Free to Install

Key Features

Support Forms application is designed to streamline your workflow and enhance customer engagement through dynamic and customizable forms. With an intuitive interface, rich templates, and robust analytics, it empowers users to collect, manage, and act on support requests and feedback seamlessly. Ideal for any business looking to simplify form creation, Support Forms Builder is the trusted choice for efficient and effective customer support. Choose from a variety of templates to match your brand and style. No coding required! Design your forms with a user-friendly drag-and-drop builder Never miss a submission with instant email notifications. Track the performance of each form with detailed analytics.

Pricing: Free, From $9.99/month

Key Features

How many potential customer landed on your store, had a question, but did not find someone to speak to? OnAir embeds a sleek "tap to call" widget on your store. Customers can call you from their browser (no app downloads!). You receive calls directly on your phone, while you're on the go. Mark yourself offline and the widget will vanish until you're back online. Route calls between your colleagues. Transcribe calls. And so much more! Tap-to-call widget: users can call you from their browser Receive calls on your phone: directly, just like a normal call Show/hide widget: mark yourself offline and the widget is hidden Route calls between colleagues, whomever is online can pickup the customer call Collect customer name and email as they reach out for a call

Pricing: From $9/month, $9

Key Features

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all. Set up instant submission alerts and custom auto-responder emails Centralize all support requests in a dedicated dashboard Use conditional logic to segment customers appropriately Set up advanced submission controls to customize support request flow Connect to Zendesk, Salesforce, or other CRM/helpdesk software

Pricing: Free, From $10.99/month