Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).

• Log into customer accounts with one click (with or without Multipass)
• Place orders, manage carts (persistent cart), and troubleshoot in real time
• Log in to customer account from any CRM and helpdesk (with API)
• Track support-related logins for transparency and compliance
• Compatible with all Shopify plans (Plus not required)