Get in Touch with Us
Our team is ready to assist with any questions or requests you may have.
Company Address
Loopclub Ltd
4023 Kennett Pike #50389
Wilmington, DE 19807
4023 Kennett Pike #50389
Wilmington, DE 19807
Email
support@glood.aiPhone Number
+1 415 799 8992
Company Address
Loopclub Ltd
4023 Kennett Pike #50389
Wilmington, DE 19807
4023 Kennett Pike #50389
Wilmington, DE 19807
Email
support@glood.aiPhone Number
+1 415 799 8992
Frequently Asked Questions
Quick answers about reaching the Glood.AI team, booking a demo, getting support, and exploring partnership opportunities.
What is the fastest way to get in touch with the Glood.AI team?
For product, sales, and partnership inquiries, the quickest route is the contact form on this page or an email to support@glood.ai. You can also call us at +415 799 8992 during business hours. Our team typically responds within one business day, and enterprise and Shopify Plus brands receive priority handling.How do I book a personalized demo for my store?
Use the "Book A Demo" option on this page or visit /request-demo to pick a time that works for you. On the call, we walk through how Glood.AI agents would run on your catalog, share benchmarks from comparable brands, and outline an onboarding plan tailored to your traffic and stack.Where can I get help if I am already a Glood.AI customer?
Existing customers can email support@glood.ai or reach out via the in-app chat for the fastest response. Enterprise and Shopify Plus brands also get a dedicated customer success manager, a shared Slack channel, and SLA-backed response times for any critical issue.Do you handle partnership, agency, and integration inquiries here?
Yes. If you are a Shopify agency, technology partner, or platform looking to integrate with Glood.AI, mention "partnership" in your message and we will route you to the partnerships team. We work with leading Shopify experts and tech partners worldwide.Where is Glood.AI based, and which regions do you support?
Glood.AI is operated by Loopclub Ltd, registered at 4023 Kennett Pike #50389, Wilmington, DE 19807, with team members across North America, Europe, and Asia. We support brands globally, including stores on Shopify, Shopify Plus, and headless commerce setups.How long does it take to hear back after I submit the form?
Most inquiries get a reply within one business day, and demo requests are usually scheduled within 24 to 48 hours. If your request is urgent, include details about your store, current traffic, and the problem you are trying to solve so we can route you to the right specialist faster.
