Eby captures incoming customer calls in real time, displaying caller information directly within your Shopify dashboard. When a call comes in, Eby automatically matches it with existing customer records or allows you to create new customer profiles instantly. This eliminates manual data entry for phone orders, reduces errors, and simplifies order processing. By integrating call tracking with Shopify, merchants can improve customer satisfaction and enhance productivity.

• Captures incoming customer calls in real time and displays caller information.
• Create new customer accounts directly from incoming calls.
• View call duration and missed calls.