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Jotform AI Chatbot & Live Chat

Jotform AI Chatbot & Live Chat

By Jotform Inc.

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4.2 (27 reviews)

AI chatbot & live chat to improve customer service efficiency and conversion

View on Shopify App Store

About this app

Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.

  • AI chatbots provide real-time, personalized assistance on products and policies.
  • Shopify integration keeps product and order details updated — no coding needed.
  • Smart automation handles inquiries, guides purchases, and recommends products.
  • Provide customer support over chat and voice calls with human-like AI responses.
  • Custom workflows integrate with Google Calendar, Slack, and more for efficiency.

Highlights

  • Based in India

Features

  • Auto-reply
  • AI responses
  • Ticketing
  • Rule-based triggers
  • Customer notifications
  • Feedback surveys

Pricing

Starter
Free
  • 5 Chatbots
  • 100 monthly conversations
  • 10,000 monthly sessions
  • 50 minutes phone calls
  • 250 monthly SMS
Bronze
$39
  • 25 Chatbots
  • 1,000 monthly conversations
  • 100,000 monthly sessions
  • 100 minutes phone calls
  • 300 monthly SMS
Silver
$49
  • 50 Chatbots
  • 2,500 monthly conversations
  • 1,000,000 monthly sessions
  • 200 minutes phone call
  • 500 monthly SMS
Gold
$129
  • 100 Chatbots
  • 10,000 monthly conversations
  • 2,000,000 monthly sessions
  • 300 minutes phone call
  • 750 monthly SMS
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App Info

Launched: April 16, 2025
Languages: English, Turkish, German, French, Italian
Works with: Shopify Admin, WhatsApp, Messenger
Developer: Jotform Inc.

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO