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AI Knowledge Base & FAQ Docs

AI Knowledge Base & FAQ Docs

By EPSI VENTURES LTD

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Dynamic Knowledge Base improving discoverability with LLMs. Built on real customer queries, FAQs.

View on Shopify App Store

About this app

AI Knowledge Base & FAQ Docs app helps merchants manage a dynamic Knowledge Base that grows from real customer chats. It automatically creates SEO- and LLM-optimized FAQs, improving discoverability in AI search tools: ChatGPT, Claude, Perplexity, Gemini, DeepSeek and others. The AI chatbot answers product questions, reduces support work, enhances product discovery, and boosts store conversion. It is easy to install and customize, ensuring accurate and up-to-date key information for all shoppers.

  • Create SEO-friendly Knowledge Base and FAQ sections from real customer queries
  • Automatically generate FAQs and documentation from customer conversations
  • Answers customer questions instantly to improve engagement and sales
  • Enhance visibility in AI tools like ChatGPT and Perplexity
  • Customizable design to match your brand’s voice and storefront

Features

  • •Create SEO-friendly Knowledge Base and FAQ sections from real customer queries
  • •Automatically generate FAQs and documentation from customer conversations
  • •Answers customer questions instantly to improve engagement and sales
  • •Enhance visibility in AI tools like ChatGPT and Perplexity
  • •Customizable design to match your brand’s voice and storefront

Pricing

Free
Free
  • • 20 AI replies powered by Shopify MCP
  • • $0.05 per additional reply
  • • Native Shopify MCP integration
  • • Basic FAQ for improved LLM visibility
Starter Plan
$14.99
  • • 500 AI replies / month
  • • $0.03 per extra reply
  • • Efficient MCP-based assistant
  • • FAQs improve LLM discoverability
Growth Plan
$39.99
  • • 1000 AI replies / month
  • • $0.025 per extra reply
  • • Chat + FAQ Knowledge Base
  • • Optimize presence in LLM chats
Pro Plan
$149.99
  • • 4000 AI replies / month
  • • $0.020 per extra reply
  • • Claude + MCP enterprise agent
  • • Full FAQ + LLM optimization
  • • Priority Support
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App Info

Launched: August 8, 2025
Languages: English
Works with: Shopify Admin, Claude, Storefront MCP
Developer: EPSI VENTURES LTD

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50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

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BASIC

$19.99 / month

All the basics for a new online store

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What you get
✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

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10,000 widget serves/month

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PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:
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Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

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100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:
✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

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500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:
✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

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Custom Support Manager

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A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

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Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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