78%% of the world's population uses smartphones, according to a study published by Statista in 2020. Smartphones do two things – they allow us to search for anything, and they have a camera.
Easy access to high-quality search results shifts the responsibility of remembering and discovering new things from our brain to the search engine. If we can look up anything anytime and get highly accurate data, why remember anything?
Also, buying online is so easy, and the variety is so huge that the discovery of new products happens mostly on electronic devices these days. The visual searchtakes this discovery to a whole new level.
Google Trends data from a survey shows that less than 50% of the people surveyed said they discovered a new brand on Google. Similarly, in another study covering 11 countries, 77% of respondents shared that social media helped them get more information about brands.Visual search in e-commerceis going to be the future of product discovery. While many people already use this, it will be mainstream in a few years. Online businesses must keep track of this technology to ensure that they're not left behind.
####What is Visual Search?According to MarketWatch, 62% of millennials prefer to search based on individuals rather than using traditional search engines. This is a number that cannot be ignored. Let's first look at what it is.Visual searchis what the phrase says it is - searching using visuals. Imagine a customer going to a store and liking a gadget. Before a purchase decision is made, the customer may research the price and alternate brands.
By using visual search, the customer can simply take a picture of the product and use it on a visually-enabled search engine to find similar products online. This allows for real-time, hassle-free comparison leading to a faster decision to buy.
The world is already extensively usingvisual search applicationsoftware. In many cases, people don't even know they're using it. Every time a Google Lens camera points at an object, avisual searchis performed. Similarly, every time a style match is performed on Pinterest, the same thing happens.
Visual search can also bridge the online and offline worlds. When a customer shows intent to buy a product, they frequently want to know the experiences of others who bought it.Visual search in e-commercecan quickly connect the product of interest with relevant online information.
2.14 billion people shopped online in 2021. With these kinds of numbers, every business must assume that its future is going to depend on this group. Technologies like visual search determine how these 2 billion people discover and shop, and keeping pace is key.
####Applications of Visual Search in RetailThe retail industry is quickly embracing thevisual searchfor its e-commerce business. All big retail platforms now use visual means so customers can access the full choice of products. Amazon, Google, and Pinterest are leading the way in visually-based search innovations and investments.
The retail industry is aggressively adoptingvisual search applicationsoftware to increase the basket size of shopping carts. This technology helps immensely in translating logical but hard-to-express search queries. Pinterest Lens detecting over 2.5 billion fashion objects shows how aggressively this technology is being developed.
Here's one of thevisual search examples:When a customer buys an outfit, they might want to check what footwear goes well with it. It becomes easy to connect these kinds of searches seamlessly.
Recognizing the importance of this technology, big brands have begun developing their visually-configured search engines. The latest to join the club are Target, Walmart, and IKEA. All of these companies have specific investments to integratevisual searchinto their online buying experience.
####Turning Visual Search into RevenueThere is overwhelming evidence that people prefervisual search in e-commercewhen buying products. Let's look a bit more deeply into what the data insights are showing.
72% of US customers don't buy products without looking up comparable visual content. Companies must take advantage of this data. It's critical to keep the customer on your platform during these comparisons, or they just drop off your sales funnel.
Over 85% of customers who buy clothes and furniture look for visual data. Retailers in the fashion and interior decoration business can maximize their total sale value by providingvisual searchoptions.Visual searchcan be incorporated, in these cases, either to display similar products or natural combinations. For example, if the retailer is selling a sofa set, they can allow for the easy discovery of coffee tables and carpets that go with it.
####Challenges with Visual SearchThevisual search applicationhas already become an essential fabric of online shopping, especially in the retail industry. However, the technology is still expensive to develop and does not work as intended every time.
The simplest challenge withvisual searchis wrong results showing up or sometimes no results showing up. AI and computer vision technology mimic how a human brain thinks, but we are very far from replicating the complex human thought process.
A far simpler reason for invalid or insufficient results can be because of the number of items thevisual searchsystem is trained to identify. The bigger this library, the better the chance of surfacing relevant results.
Visuals enhance the search process. When a customer chooses a product, a related product is shown; when that is picked, a related product to the new selection is shown. Data shows that this chain thatvisual searchcreates increases the value of a sale by over 30%.
One interesting challenge here is to know when to stop showing related products. Active research is being done to see if an infinite chain of products helps increase sales.
Given that the cost of developing high-quality highly-intuitivevisual search applicationsoftware is so high, only big players can truly use it. As the technology becomes more accessible to smaller players, it will change the way we all shop online.
####Future of Visual SearchThe future ofvisual search in e-commerceis going to be very exciting. Several industry experts predict that there will be three ways this will evolve in the next few years. These predictions align with how new technologies have been growing in the recent past.
The first way this technology will scale is through technology and talent acquisitions. Established online shoppers are actively acquiring smaller companies that are leading innovation invisual search. This gives a quick start to building on the stack.
The second way of growing this technology is going to be through integrating software and hardware. The input forvisual search in e-commerceis a picture, and cameras are used to create this content. Connecting cameras directly to visual-based search is going to see growth in the coming years. We are already on that path ofvisual search applicationthrough Pinterest Lens.
The third way of seeingvisual searchgrow will be through integrating this technology with all related products of the online company. For example, it can help enhance online shopping. Apart from using AR technology, companies can show how to reach the right location in a store to find the product.
Google is exploring all three options and actively developingvideo search. The company has already shared that it expects most future searches to take place through this technology. A third of its searches already come from visual sources.
The company is actively acquiring businesses that are doing innovative work around visual images. It's deepening its Google Lens and search integration and expandingvisual search in e-commerceto products like Google Maps.
####How to Optimize Your Business to Use Visual SearchVisual searchis the future of online shopping, and every business with an online presence must invest in it. A simple starting point is to increase the presence of your e-commerce business on companies that already provide searches based on visuals.
Pay attention to all of your visual assets and make your images clear and focused. A complex image with multiple objects interacts poorly with visually-enabled search engine discovery algorithms.
Even if you have a brick-and-mortar business, consider paying attention to the related online searches your customers make. Knowing this information will help you in showing the right information to your customers at the right time.
####ConclusionThe online industry rules commerce worldwide now that thevisual search applicationhas become sophisticated in showing related information to customers at the right time. This technology will continue to have exponential growth in the next few years and will change the way we shop online.
The current landscape ofvisual searchis restricted to a handful of large companies building this technology. However, once mass adoption and real scale are achieved, this aspect is going to experience astronomical growth.
We already know that humans respond better to visual content, and it is no surprise thatvisual searchfeels so natural to us. The future of this technology is going to be very exciting and a true game-changer for all businesses, online or otherwise.
We already know that humans respond better to visual content, and it is no surprise thatvisual search feels so natural to us. The future of this technology is going to be very exciting and a true game-changer for all businesses, online or otherwise.
Learn proven strategies to boost your e-commerce store's performance and drive more revenue.
Download Now