Zaplet connects your store to WhatsApp Business API, enabling automated customer service through AI responses. The app handles order inquiries, sends shipping updates, and recovers abandoned carts via WhatsApp messages. Merchants can manage conversations through a team dashboard, set up automated workflows, and track message performance. This reduces manual support work while improving customer response times and increasing sales conversions.

• Automatically responds to customer questions about products and orders.
• Reach large audience through bulk WhatsApp messaging and marketing campaigns.
• Sends order confirmations and shipping updates via WhatsApp.
• Manage customer conversations across multiple team members
• Send personalized messages to customers who abandon their carts.