Wordesk AI Chatbot & Live Chat

Wordesk AI Chatbot & Live Chat

By Biens Limited

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Unify your customer conversations with AI chat and 24/7 live agents on every major channels

View on Shopify App Store

About this app

Wordesk is an AI-first chat platform that helps merchants automate customer conversations across their website, WhatsApp, Instagram, Messenger, Telegram, and more. The AI assistant can understand visitor intent, answer product-related questions, and guide users toward purchases by recommending items based on their needs. Merchants can also step in with live support when needed. All conversations from different platforms are managed in one unified inbox for efficiency.

AI-powered Live Chat that answers customer questions instantly
Multi-channel support for WhatsApp, Instagram, Messenger, and more
Personalized product recommendations based on customer needs
Customizable chat icon and message design to match your brand

Features

•Color and font
•Emojis and stickers
•Chat window
•Welcome messages
•Chat buttons
•Chat assignment
•Agent avatar

Pricing

Essential - 200

Free

• Whatsapp Integration
• 200 Manual Conversations / monthly
• 10 AI Conversations / monthly
• Basic Support

Advanced AI - 250

$19.99

• All Essential Plan Features Included
• 250 AI Conversations / monthly
• Whatsapp, Instagram, Messenger, Telegram
• Unlimited Manual Conversations
• Priority Support

Advanced AI - 500

$34.99

• All Essential Plan Features Included
• 500 AI Conversations / monthly
• Whatsapp, Instagram, Messenger, Telegram
• Unlimited Manual Conversations
• Priority Support

Expert AI - 1000

$89.99

• All Essential Plan Features Included
• All Advanced Plan Features Included
• 1000 AI Conversations / monthly
• Dedicated Support

App Info

Launched: July 7, 2025

Languages: English

Works with: Whatsapp, Instagram, Messenger

Developer: Biens Limited

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Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

Case Study Background

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.