Willdesk: Live Chat&AI Chatbot

By CWIll

4.8 (388 reviews)

AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot

View on Shopify App Store

About this app

Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages.

Branded Self-service widget,with Trackingmore API default, no extra tracking app
AI-Driven Omnichannel: Product Recommendations, Emotion Detection, After-Sales
Manage the inbox tickets from multiple social media, Chat, Email in a help desk
Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
Multi-store integration with support for customization of Fonts, FAQs, and Style

Features

•Auto-reply
•Response templates
•AI responses
•Ticketing
•Auto-assign
•Rule-based triggers
•Tagging
•Order tracking
•Feedback surveys
•Multi-language
•Multi-store
•Reports

Pricing

Free

• Unlimited agent
• 1 store
• 20 conversations
• Live Chat, Contact form, Order tracking
• Email & Social media Integration

Basic

$16.90

• 3 store
• 100 conversations
• Automation bot
• Custom FAQ domain
• FAQ premium templates

Pro

$89.90

• Multiple stores
• 1000 conversations
• 1000 limited free order tracking quota
• Custom plan & more
• Customer success manager

Install App

App Info

Launched: February 22, 2021 ·

Languages: English, Chinese (Simplified), Chinese (Traditional), French, German

Works with: Shopify Flow, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One

Developer: CWIll

Related Apps

tidio-chat helpdesk jotform-ai-chatbot

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

BOOK A DEMO

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

PRO

$69.99 / month

Level up your Marketing & Operations

BOOK A DEMO

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

BOOK A DEMO

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

BOOK A DEMO

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO