Vennie: AI Chatbot for Zendesk

Vennie: AI Chatbot for Zendesk

By Vennie Tech UG

5 (4 reviews)

Automate your Zendesk support – without hiring new staff!

View on Shopify App Store

About this app

Vennie is a Zendesk AI chatbot for Shopify stores that automates support requests. From address changes to handling complaints, Vennie doesn't just solve tickets - it performs actions directly in Shopify. Perfect for e-commerce shops looking to save time, costs, and resources.

Automates your support requests: address changes, cancellations, and more
Ready to use immediately: installation in just 30 minutes
Customizable: launch all answer categories live or test internally
Multilingual: supports the biggest languages, ideal for growing shops

Features

•Auto-reply
•AI responses
•Ticketing
•Tagging
•Spam detection
•Order tracking
•Multi-language

Pricing

Starter

$99

• Includes 400 generated messages
• Responses to emails
• Dynamic Shopify and knowledge base

Business

$499

• Includes 3,000 generated messages
• All "Starter" features
• Dedicated support
• Unlimited team members

Corporate

$1,499

• Includes 10,000 generated messages
• All "Business" features
• Priority adjustments implementation
• Slack-Connect channel

App Info

Launched: September 20, 2024

Languages: English and German

Works with: ZenDesk, JTL

Developer: Vennie Tech UG

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Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

Case Study Background

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

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PRO

$69.99 / month

Level up your Marketing & Operations

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

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500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.