TenChaty: AI Chatbot+Live Chat

TenChaty: AI Chatbot+Live Chat

By Tencent Cloud International Pte. Ltd.

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No time for customer questions? Convert with an AI chatbot that answers instantly—24/7.

View on Shopify App Store

About this app

TenChaty helps merchants provide instant, global customer support with an AI chatbot that goes live in just three minutes. Offer 24/7 automated service, reduce workload for human agents, and boost response speed. The smart inbox enables seamless handoff to staff, with one-click translation and customer info preview. Configure FAQs, prompts, and knowledge base easily to ensure accurate, consistent answers.

Live Chat & AI customer support: Provide 24/7 customer support with less labor
Smart Inbox with Auto-Translate: Understand every customer question quickly
Easy Order Tracking: Let shoppers check order status right inside the chat
Zero-Code AI Agent: Pre-trained to your store to boost support and sales
FAQ Listing: Eliminate repeated customer questions with pre-setted FAQs

Features

•Accordions
•Tabs
•Sidebar
•Custom templates
•FAQ page
•Instant answers
•Customer feedback

Pricing

Free

Free

• 100 AI replies per month
• 100 products for training up
• 5 faqs for training up
• 90-days chat history

Standard Plan

$18.80

• 1000 AI replies per month
• 500 products for training up
• 10 faqs for training up
• 360-days chat history
• Customizable interface & features

Pro Plan

$48.80

• 3000 AI replies per month
• 1000 products for training up
• 50 faqs for training up
• Unlimited chat history
• Customizable interface & features

Plus Plan

$188

• 10000 AI replies per month
• 5000 products for training up
• 50 faqs for training up
• Unlimited chat history
• Customizable interface & features

App Info

Launched: October 1, 2025

Languages: English

Works with: Shopify Admin

Developer: Tencent Cloud International Pte. Ltd.

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Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

Case Study Background

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.