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Shopbot: AI Customer Calls

Shopbot: AI Customer Calls

By ShopBot

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5 (4 reviews)

Call-first AI support. Answers customer phone calls with live orders, returns & tracking. Free chat.

View on Shopify App Store

About this app

Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs.

  • ⁠Answers your customer calls automatically with live Shopify data
  • ⁠Live order lookups: status, shipments, delivery ETAs from Shopify
  • Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
  • ⁠Brand-tuned voice: custom greeting, tone, allowed actions
  • ⁠Seamless human handoff when needed; transcript included

Features

  • •Color and font
  • •Business hours
  • •Welcome messages
  • •Chat buttons
  • •Chat flows
  • •Agent avatar

Pricing

Starter
$39
  • • 100 voice minutes/month
  • • 200 free chats included
  • • All features included
Growth
$99
  • • 300 voice minutes/month
  • • 300 free chats included
  • • All features included
Scale
$349
  • • 1,000 voice minutes/month
  • • 2,000 free chats included
  • • All features included
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App Info

Launched: December 27, 2024
Languages: English, Dutch, French, Spanish, Portuguese (Brazil)
Works with: Shopify Admin, 17Track
Developer: ShopBot

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Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get
✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

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PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:
✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:
✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:
✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

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Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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