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RoMuAI – AI Customer Service

RoMuAI – AI Customer Service

By RoMu AI

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24/7 AI Chat Assistant: Product Q&A, Order Tracking & Support Automation

View on Shopify App Store

About this app

Deliver instant, consistent customer support with RoMuAI. Answer product questions, recommend the right items, and share real-time order tracking automatically. Reduce support workload, reply faster, and improve conversion with helpful, on-brand answers. Train responses on your store policies and FAQs, then fine-tune tone and rules from one simple dashboard. Serve customers in multiple languages 24/7. Start free with 100 AI chats included.

  • AI chat that answers product questions and shares real-time order status
  • Increase conversions with smart product recommendations based on intent
  • Reduce support tickets using AI trained on your store policies and FAQs
  • Multilingual support with full control over tone, rules, and responses

Features

  • Color and font
  • Emojis and stickers
  • Chat window

Pricing

STARTER
$9.90
  • 500 Chats / Month
  • 24/7 Auto-Reply
  • Maximum AI Speed
  • Real-time Order Tracking
  • Smart Product Recommendations
GROWTH
$29.90
  • 2000 Chats / Month
  • 24/7 Auto-Reply
  • Maximum AI Speed
  • Real-time Order Tracking
  • Smart Product Recommendations
PRO
$59.90
  • 5000 Chats / Month
  • 24/7 Auto-Reply
  • Maximum AI Speed
  • Real-time Order Tracking
  • Smart Product Recommendations
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App Info

Launched: November 14, 2025
Languages: English, Turkish, German, French, Spanish
Works with: Shopify Admin
Developer: RoMu AI

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO