ReplyDesk: AI Helpdesk

By ReplyDesk

0 (0 reviews)

AI-powered multichannel help desk to boost sales & streamline eCommerce customer support

About this app

Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel.

AI Powered: auto-replies, rephrase, grammar fixes, ticket summery, translation
Connect: Amazon, Walmart, eBay, Etsy, Facebook, Instagram, TikTok and more!
Built for teams: auto-assign tickets, notes, mentions and agent statistics
Auto responder: auto-respond to customer messages with tailored replies
Automations: built-in customizable automations to streamline your workflows

Features

•Auto-reply
•Response templates
•AI responses
•AI summaries
•Ticketing
•Unified inbox
•Auto-assign
•Rule-based triggers
•Escalation
•Tagging
•Spam detection
•Order tracking
•Customer notifications
•Multi-language
•Multi-store
•Analytics
•Reports

Pricing

Essential - FREE

Free

• 1 Agent slot
• 2 selling channel integrations
• Basic helpdesk features
• Unlimited tickets

Professional

$39

• 1 Agent (pay per slot)
• Unlimited selling channel integrations
• All helpdesk features + AI
• Unlimited tickets

Growth

$199

• 15 Agent slots
• Unlimited selling channel integrations
• All helpdesk features + AI
• Unlimited tickets

Install App

App Info

Launched: April 9, 2024

Languages: English

Works with: eBay, Etsy, Amazon

Developer: ReplyDesk

Related Apps

replyco keeping yuma

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

BOOK A DEMO

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

PRO

$69.99 / month

Level up your Marketing & Operations

BOOK A DEMO

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

BOOK A DEMO

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

BOOK A DEMO

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO