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Qpien ‑ Helpdesk & Live Chat

Qpien ‑ Helpdesk & Live Chat

By Qpien

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All-in-one customer service platform designed for ecommerce - Live Chat, WhatsApp, Instagram and FB

View on Shopify App Store

About this app

Qpien is a omni-channel customer support platform for E-commerce stores that allows your customer service team to manage all of your support, customer service in one place. Shopify stores use Qpien to improve customer experience and increase the efficiency of their customer support teams. Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money.

  • Easly manage all customer messages from Live Chat, WhatsApp, Instagram and FB
  • See all your products, customers and orders details without leaving Qpien panel
  • Customizing and adding Qpien to your Shopify store takes less than 1 minute
  • With Qpien you will boost sales, increase conversions and revenue
  • Stop losing sales by missing the conversation

Features

  • Easly manage all customer messages from Live Chat, WhatsApp, Instagram and FB
  • See all your products, customers and orders details without leaving Qpien panel
  • Customizing and adding Qpien to your Shopify store takes less than 1 minute
  • With Qpien you will boost sales, increase conversions and revenue
  • Stop losing sales by missing the conversation

Pricing

Start Plan
$24
  • Qpien Live Chat
  • Facebook, Instagram
  • Chat Transfer, Team Chat
  • Chat Ratings, Automations
  • Email & Live Chat Support
Grow Plan
$49
  • Facebook & Instagram
  • WhatsApp Business
  • Chat Transfer, Team Chat
  • Chat Ratings, Automations
  • E-commerce integrations
Scale Plan
$84
  • Facebook, Instagram
  • WhatsApp Business API
  • Chat Transfer, Team Chat
  • Chat Ratings, Automations
  • E-commerce integrations
Install App

App Info

Launched: December 12, 2022
Languages: English
Works with: Facebook Messenger, Instagram, WhatsApp
Developer: Qpien

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO