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Parla Connect: 1:1 Live Video

Parla Connect: 1:1 Live Video

By Parla Retail Ltd

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5 (1 reviews)

Bring the benefits of in-store shopping to your website: higher sales conversion + customer loyalty.

View on Shopify App Store

About this app

With 1-to-1 live video and chat, connect online customers directly with your sales staff for a human, personal shopping experience. Customers can instantly connect or book appointments. Picture this: a customer browses your site, hesitating before purchase. One click connects them via live video to your team for real-time advice, personalized recommendations, and checkout confidence. That's Parla Connect - turning browsers into buyers through authentic human connection that drives sales.

  • Capture real-time customer interest with 1-to-1 live video calls and chat
  • Fully customizable: Design your pop-up + button + location on website
  • Data: Understand your customer's shopping journey with real-time insights
  • Control staff availability: Toggle on/off when your team is available
  • Call to Action: Customers can connect on-demand or schedule appointments

Features

  • Video widget
  • Embedded videos
  • Pop-ups

Pricing

Parla Connect Solo
Free
  • 1 User
  • 120 min video calls
  • 10 Appointments
  • Unlimited Customers
  • No credit card required
Parla Connect Team
$50
  • $50 per user/month
  • Up to 10 Users
  • 3,000 min video calls
  • 500 Appointments
  • Unlimited Customers
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App Info

Launched: September 5, 2025
Languages: English, Spanish, and Tamil
Developer: Parla Retail Ltd

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO