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Order Genie

Order Genie

By Nerddevs Ltd

0 (0 reviews)

AI chatbot with product recommendations, real-time order tracking & FAQ support

View on Shopify App Store

About this app

Enhance your store’s customer experience with an AI-powered chatbot that recommends the right products, answers FAQs instantly, and tracks orders in real time. Drive higher conversions through smart in-chat recommendations. Merchants can upload files to build a custom knowledge base, monitor conversations, and track performance via a clear analytics dashboard—helping you support customers faster with less effort.

  • Recommend relevant products during customer chats
  • Track orders in real time using order number or email
  • Answer FAQs using your uploaded knowledge base
  • Easy support ticket to handle by merchants

Features

  • AI chatbots
  • Live chat
  • Customer insights

Pricing

FREE
Free
  • 50 chats/month
  • Customer Recognition
  • Basic Order Tracking
  • Standard FAQ Response
  • Branded with our Logo
STARTER
$9
  • 500 chats/month
  • AI Product Recommendation
  • Advanced Order Tracking
  • Custom FAQ Knowledge Base
  • Remove Branding
GROWTH
$19
  • 2000 chats/month
  • AI Product Recommendation
  • Smart Escalation System
  • Custom Branding
  • Basic Analytics Dashboard
PRO
$49
  • 10,000 chats/month
  • AI Product Recommendation
  • Advanced Analytics
  • Priority Support
  • Custom Integration
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App Info

Launched: December 5, 2025
Languages: English
Works with: Shopify Admin
Developer: Nerddevs Ltd

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO