OneHash Chat provides an easy to use customer support solution with omni-channel, marketing campaign, help center and automations support. Connect channels such as Email, Sms, WhatsApp, Instagram etc. and manage conversations with your customer from one platform. Integrate chat widget with Shopify native features and make the process of providing updates and tracking info much simpler.

• Order management actions - Refund, Return, Fulfill and Cancel orders easily.
• Order status updates to customers via omni channel conversations.
• Order tracking and status checks for customers using the chat widget.
• Refer products and discounts directly from the chat.
• Shipping tracking via chat widget.