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OCS WhatsApp Chat ‑Multi Agent

OCS WhatsApp Chat ‑Multi Agent

By OCS Engine

0 (0 reviews)

Add a WhatsApp chat button to let customers message you instantly and get support.

View on Shopify App Store

About this app

OCS WhatsApp Chat - Multi Agent adds a customizable WhatsApp chat button to your Shopify store. Customers can message you directly through WhatsApp. Features include multi-agent support for different departments, customizable positioning (top/bottom, left/right), size options, animation effects, and desktop/mobile visibility controls, sticky WhatsApp Icon based on custom settings, Supports custom icons, predefined welcome messages. Perfect for live customer support and sales inquiries.

  • Multi Agent - Connect multiple WhatsApp numbers for different departments
  • Custom chat Icon, Position, size, CSS, and animate your WhatsApp button anywhere
  • Works perfectly on all devices with separate controls for Desktop & Mobile
  • Predefined WhatsApp message for chat & Predefined WhatsApp chat icons
  • Supports applying custom CSS to style the chat button to match the store

Features

  • Color and font
  • Chat window
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Chat flows
  • Agent avatar

Pricing

Free
Free
  • Sticky WhatsApp Button
  • Prefilled WhatsApp Message
  • Chat Button Animations
  • Custom CSS
  • Advanced Settings
Multi Agent Pro
$10
  • All Free Plan Features
  • Modern Chatbox Designs
  • Customizable Chatbox
  • Multiple Agents Support
  • Agent Avatars & Icons
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App Info

Launched: June 19, 2025
Languages: English, Chinese (Simplified), Chinese (Traditional), Dutch, Spanish
Works with: Any theme, Any page builder, WhatsApp
Developer: OCS Engine

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO