Massively Live Chat & Chatbots

By Massively Developer

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Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.

About this app

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.

Live Chat to seamlessly connect customers to agents when required.
Generative AI-Powered Smart Answers which can automate your business’s FAQs.
Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
Flow Builder allows businesses to build a custom bot or use pre-built templates.
Shopify order lookup allows our bots to check order status and self-serve.

Features

•Auto-reply
•AI responses
•Unified inbox
•Rule-based triggers
•Order tracking
•Multi-language
•Reports

Pricing

Basic

Free

• Chat widget on your website
• Live chat for one agent
• Scripted Chatbot
• Shopify Integration
• 50 monthly chats

Business

$39

• Basic plus:
• AI Powered Smart Answers
• Messenger
• Instagram
• SMS

Premium

$69

• Business Plus:
• Unlimited monthly chats
• Chat Logs
• Access to Authoring Tool to support custom Integrations/message types

Install App

App Info

Launched: April 2, 2024

Languages: English

Works with: Zendesk, Instagram, Facebook Messenger

Developer: Massively Developer

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Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

BOOK A DEMO

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

PRO

$69.99 / month

Level up your Marketing & Operations

BOOK A DEMO

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

BOOK A DEMO

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

BOOK A DEMO

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO