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KYC | Know Your Customer

KYC | Know Your Customer

By H3 Technologies

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4.4 (7 reviews)

Identify risky customers, reduce return rates, and manage orders smarter with customer insights.

View on Shopify App Store

About this app

Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits.

  • Track customer return behavior and calculate return order ratios easily.
  • Auto-tag risky customers based on return thresholds for quick review.
  • Disable COD at checkout for repeat returners (Shopify Plus only).

Features

  • Track customer return behavior and calculate return order ratios easily.
  • Auto-tag risky customers based on return thresholds for quick review.
  • Disable COD at checkout for repeat returners (Shopify Plus only).

Pricing

Free
Free
  • Includes upto 30 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System
Standard
$2.99
  • Includes up to 500 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System
Basic
$10
  • Includes up to 2500 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System
Advance
$25
  • Includes up to 10000 orders per month
  • Risk Tagging
  • Block COD on checkout
  • Cancellation Rating System
Install App

App Info

Launched: June 20, 2025
Languages: English
Works with: Shopify Admin
Developer: H3 Technologies

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO