Glood
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Herodesk

Herodesk

By Herodesk ApS

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5 (5 reviews)

Herodesk is the simple helpdesk and live-chat tool for your everyday customer support heroes

View on Shopify App Store

About this app

Many small and mid-sized e-commercers struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support tool that lets you organize your customer support in one place. With our tool, you’ll regain control of your customer support and never miss another customer question, leading to happy and loyal customers. Herodesk integrates with Shopify to have customer- and order details available inside Herodesk to make customer support easier than ever.

  • Conversation-based customer support & live-chat helpdesk system
  • Shopify integration. See the customers order informations, tracking/shipping etc
  • Live-chat, Facebook Messenger & Instagram integration

Features

  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Agent avatar

Pricing

Herodesk Free
Free
  • All features available, limited to:
  • 1 user
  • 1 inbox
  • 1 widget
  • 2 channels (fx Chat + FB Messenger)
Herodesk Basic
$22.95
  • Everything in Free, and ...
  • Unlimited inboxes, channels, widgets etc
  • Smart views
  • Send email from your domain
  • Smart phone app and push notifications
Herodesk Plus
$44.95
  • Everything in Basic, and ...
  • AI assistant, translate, tagging & rules
  • Phone integrations
  • Unlimited usage of all other features
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App Info

Launched: November 1, 2023
Languages: English
Works with: Facebook Messenger, Instagram, Live chat
Developer: Herodesk ApS

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO