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FT Surveys

FT Surveys

By FENWIK

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Capture customer feedback after purchase to improve satisfaction and drive repeat sales

View on Shopify App Store

About this app

What do customers think about your store? Will they return for a second purchase? Will they recommend you to friends? Sometimes, all you need to do is ask them directly. Get honest, private feedback and keep your finger on the pulse of customer satisfaction. Turn their insights into actionable improvements that drive repeat purchases and build lasting customer relationships.

  • Quick & Simple Setup - Just add the survey block to your page
  • Thank You Page Integration - Non-blocking display on order confirmation page
  • Complete Customization - Personalize questions, messages, and rating styles
  • Order Context - Links every response to related order details
  • CSAT Analytics - Track satisfaction scores and response trends

Features

  • Analytics

Pricing

Free
Free
  • Up to 100 responses / mo
  • Multiple question types
  • Custom text and messaging
  • CSAT tracking
  • Order linking and context
Standard
$10
  • Up to 200 responses / mo
  • Multiple question types
  • Custom text and messaging
  • CSAT tracking
  • Order linking and context
Plus
$25
  • Up to 500 responses / mo
  • Multiple question types
  • Custom text and messaging
  • CSAT tracking
  • Order linking and context
Pro
$200
  • Unlimited responses / mo
  • Multiple question types
  • Custom text and messaging
  • CSAT tracking
  • Order linking and context
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App Info

Launched: September 25, 2025
Languages: English
Developer: FENWIK

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO