Feedback Box helps merchants understand their customers by collecting feedback immediately after purchase when engagement is highest. The app integrates seamlessly with Shopify checkout pages, displaying targeted surveys that customers complete while their experience is fresh. Merchants gain actionable insights through an analytics dashboard, export responses in multiple formats, and create custom surveys with various question types to improve products and services.

• Post-purchase survey integration on Shopify checkout thank you pages.
• Real-time analytics dashboard with interactive charts and filtering.
• Custom survey builder with multiple question types and conditional logic.
• Export customer responses in Excel, CSV, and JSON formats instantly.