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Dotsy Returns & Exchanges

Dotsy Returns & Exchanges

By Dotsy

0 (0 reviews)

Automate returns, refunds & exchanges to protect profits and delight customers.

View on Shopify App Store

About this app

Dotsy is your all-in-one Shopify returns and exchanges app, built to help merchants simplify returns, automate refunds, and recover lost revenue. Create a branded returns portal that delivers a smooth, consistent customer experience while safeguarding profits. Automate Shopify exchanges, refunds, and store credits. Track every return in real time, prevent fraud, and turn returns into opportunities for upsell and repeat purchases.

  • Branded Shopify returns portal for consistent customer experience
  • Real-time tracking for every Shopify return from request to completion
  • Multiple refund options: store credit, discount codes, or payments
  • Automated Shopify exchanges to prevent fraud & recover lost revenue
  • Seamless Shopify integration to boost efficiency & customer happiness

Features

  • Automated approvals
  • Return portal
  • Custom policies
  • Non-returnable items
  • Return windows
  • Return reasons
  • Multi-language
  • Shipping labels
  • Return tracking
  • SMS notifications
  • Email notifications
  • Custom branding
  • Refund management
  • Stock updates
  • Customer blocklists
  • Analytics

Pricing

Free
Free
  • Basic refunds and exchanges
  • Return analytics
  • Refund to original payment method
  • More at link below ↓
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App Info

Launched: August 26, 2025
Languages: English
Works with: Customer accounts, Checkout, FedEx
Developer: Dotsy

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO