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Deskhero

Deskhero

By Deskhero

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5 (1 reviews)

Enrich support replies with real-time store order data in Deskhero.

View on Shopify App Store

About this app

Automatically surface customer orders, fulfillment statuses, and tracking IDs inside Deskhero. When a ticket includes an order number, Deskhero fetches order details live from Shopify and suggests a ready-to-send reply. A sidebar widget displays key customer info like past orders and total spent, making support faster and more accurate.

  • AI suggested replies
  • AI Automation
  • Microsoft/Google mailbox ready

Features

  • Auto-reply
  • AI responses
  • Ticketing
  • Auto-assign
  • Rule-based triggers
  • Tagging
  • Order tracking
  • Multi-language

Pricing

Small (3 Agents)
$29.85
  • Tickets (500)
  • AI-suggested answers
  • Mailboxes (1)
  • Knowledge base articles (50)
  • Web scraped pages (250)
Medium (3 Agents)
$44.85
  • Tickets (5.000)
  • AI-suggested answers
  • Mailboxes (3)
  • Knowledge base articles (500)
  • Web scraped pages (500)
Large (3 Agents)
$89.85
  • Tickets (10.000)
  • AI-suggested answers
  • Mailboxes (5)
  • Knowledge base articles (5.000)
  • Web scraped pages (1.000)
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App Info

Launched: October 3, 2025
Languages: English
Works with: Microsoft365 (Email sync), Google (Email sync)
Developer: Deskhero

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO