Customer Support AI Chat by SR

Customer Support AI Chat by SR

By Lemuel Torrefiel

0 (0 reviews)

Build intelligent support AIs that understand your products, follow your rules, and escalate issues.

View on Shopify App Store

About this app

SupportRules gives Shopify stores an AI-powered chat widget that answers customer questions, handles FAQs, and boosts conversions automatically. Merchants can create custom AI rules, customize the widget, and offer 24/7 support without hiring staff. It saves time, reduces repetitive inquiries, and improves the shopping experience with instant, intelligent responses.

Chat Widget
AI Powered Responses
Custom Ticketing System for Escalation of Important Customer Issues

Features

•Auto-reply
•AI responses
•AI summaries
•Ticketing
•Escalation
•Customer notifications
•Feedback surveys

Pricing

Starter Plan

$10

• 100 AI conversations/month
• All included in the Free trial
• Better Priority Support
• Custom solutions and integrations

Small Pack

$15

• Top up 50 AI Conversations
• Consumes monthly limits first

Growth Plan

$30

• 500 AI conversations/month
• All included in the Starter Plan
• High Priority Support
• Custom Solutions and Integrations

Pro Plan

$60

• 2,000 AI conversations/month
• All included in the Growth Plan
• Highest Priority Support
• Custom solutions and integrations

App Info

Launched: December 23, 2025

Languages: English

Developer: Lemuel Torrefiel

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Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

Case Study Background

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.