Crisp ‑ Helpdesk & AI Chatbot

By Crisp

4.1 (36 reviews)

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

View on Shopify App Store

About this app

Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store.

Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ...
Easy AI bots to human handover when AI falls short
Dedicated FAQ builder that feeds AI Agents to build powerful chatbots
Custom-trained AI agent to respond to customers as if they're part of your team
Ready-to-use multichannel AI Agent that just need you to hit "publish"

Features

•Auto-reply
•Response templates
•AI responses
•AI summaries
•Ticketing
•Unified inbox
•Auto-assign
•Rule-based triggers
•Escalation
•Tagging
•Spam detection
•Order tracking
•Customer notifications
•Feedback surveys
•Multi-language
•Analytics
•Reports

Pricing

Free

• 2 Seats
• Website chat
• Shopify data synchronization
• Mobile apps
• Contact form

Mini

$45

• 4 seats
• 5 000 User Profiles
• Automated Chat Greetings
• Unlimited History
• Messenger

Essentials

$95

• 10 Seats
• 50 000 User Profiles
• 1 Sub Inbox
• Custom Train AI Agent
• Limited AI Automations

Plus

$295

• 20 Seats
• 200 000 User profiles
• 5 Sub-Inboxes
• Unlimited AI Automations
• Unlimited AI Site Search

Install App

App Info

Launched: December 16, 2022

Languages: English, Danish, German, Spanish, Finnish

Works with: WhatsApp, Instagram, Klaviyo

Developer: Crisp

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Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

BOOK A DEMO

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

PRO

$69.99 / month

Level up your Marketing & Operations

BOOK A DEMO

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

BOOK A DEMO

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

BOOK A DEMO

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO