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Chad: AI Chat Agent + Helpdesk

Chad: AI Chat Agent + Helpdesk

By Chad

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5 (1 reviews)

Automate your customer support with Chad AI agent + helpdesk.

View on Shopify App Store

About this app

Overwhelmed by support tickets? Meet Chad. Our intelligent self-service platform lets your customers resolve most routine issues instantly, 24/7. Designed with you in mind, Chad makes setup a breeze—just copy and paste your store policy, and you’re ready to go. Say goodbye to ticket backlogs, macros, dialog trees, and complex workflows. Say hello to seamless efficiency. Chad takes care of the repetitive tasks, so you can focus on what truly matters—innovating and growing your business.

  • A chatbot that just works! AI + always an escape hatch = no more dialog loops!
  • Track order and shipping status with over 1,500 couriers supported worldwide
  • Let your customers edit their address / items ordered before order gets shipped
  • Connects to your support inbox = never miss a ticket again
  • Easy set up! The AI automatically learns from your website and old CX tickets.

Features

  • Auto-reply
  • AI responses
  • Ticketing
  • Rule-based triggers
  • Escalation
  • Order tracking
  • Customer notifications
  • Analytics

Pricing

Free
Free
  • 1,500 orders per month
  • Unlimited agent seats
  • Unlimited tickets
  • Self-serve Track / Cancel / Edit Order
  • Customizable FAQ
Pro
$109
  • 5,000 orders per month
  • Everything in Free, plus:
  • Self-serve Edit Shipping Address
  • Self-serve Returns & Exchanges
  • Returnless Refunds
Growth
$229
  • 5,000 orders per month
  • Everything in Pro, plus:
  • AI Agents for live chat
  • Brand logo
  • Brand colors
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App Info

Launched: October 4, 2024
Languages: English
Works with: Gorgias, Zendesk, Freshdesk
Developer: Chad

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO