Brandwise: AI Customer Service

By Brandwise Inc.

5 (2 reviews)

Provide instant customer service with AI. Handle email, social media, & live chat in a unified inbox

View on Shopify App Store

About this app

Brandwise is an all-in-one helpdesk built for AI. Our advanced AI automatically resolves CS tickets, hides negative comments on your social ads, and responds to social comments & DMs with accurate brand info. Access order and shipping details, process refunds, and unlock in-depth analytics for your entire team. Save hours, win more customers, and empower your team with Brandwise.

Unified inbox: email, live chat, IG, FB, and TikTok
AI Agent: resolves tickets automatically with accurate brand & order info
AI Comment Moderation: automatically hide negative/spam comments on your ads
View order info, shipping details, & process refunds directly in your inbox
In-depth analytics for your entire organization and individual team members

Features

•Color and font
•Emojis and stickers
•Chat window
•Business hours
•Welcome messages
•Chat buttons
•Tagging
•Chat assignment
•Chat flows
•Agent avatar

Pricing

Start

$49

• 5,000 AI credits per month
• Channels: email, live chat, social media
• AI comment moderation
• AI replies
• AI summaries

Pro

$99

• 10,000 AI credits monthly
• Channels: email, live chat, social media
• AI comment moderation
• AI replies
• AI summaries

Scale

$179

• 20,000 AI credits per month
• Channels: email, live chat, social media
• AI comment moderation
• AI replies
• AI summaries

Enterprise

$269

• 30,000 AI credits per month
• Channels: email, live chat, social media
• AI comment moderation
• AI replies
• AI summaries

Install App

App Info

Launched: April 1, 2025

Languages: English

Works with: Facebook, Instagram, TikTok

Developer: Brandwise Inc.

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$19.99 / month

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What you get

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PRO

$69.99 / month

Level up your Marketing & Operations

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Mobile App Personalization

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Multilingual and Translation Support

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500,000 widget serves/month

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All Plus Benefits and:

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More than 1,000,000 widget serves/month

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Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO