Bird CRM makes communicating with businesses as easy as talking to a friend. Send personalized marketing campaigns on preferred channels like WhatsApp, significantly increasing engagement. Coordinate outreach with Shopify activities to build a true omni-channel engagement experience. Launch intelligent chatbots in minutes to reduce the support burden on your team. Handoff to agents when necessary and communicate directly with customers from a shared inbox, no matter what channel they're using.

• Broadcast marketing - Send blasts to target audiences on popular chat channels.
• Support chatbots - Answer FAQs and design custom chat flows without a developer.
• Abandoned cart - Re-engage users that have left products in their cart.
• Order tracking - Notify users about important order and shipping updates.
• Conversational commerce - Deliver a 1st class shopping experience within chat.