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BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

By Storeware

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4.8 (39 reviews)

Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat

View on Shopify App Store

About this app

Get a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer & direct Live Chat support. With FAQ manager, FAQ directory, FAQ section features, create an ultimate help portal & user manual guide. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat to optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.

  • Create FAQ sections & build SEO friendly knowledge base help center
  • Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
  • Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool
  • Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk
  • Add a quick Order Tracking feature & let customers provide instant feedback

Features

  • Color and font
  • Emojis and stickers
  • Chat window
  • Welcome messages
  • Chat buttons
  • Chat assignment

Pricing

Free
Free
  • 5 FAQs & 1 FAQ Group
  • 12 Docs & 3 Doc Categories
  • Custom CSS
  • Instant Answers - WhatsApp & Messenger
  • AI Autowrite
Pro
$5.99
  • Unlimited Docs
  • Unlimited FAQs
  • Import/Export
  • Analytics & Order Tracking
  • Individual FAQ Group Specific Products
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App Info

Launched: March 3, 2022
Languages: English
Works with: Shopify Admin, WhatsApp, Messenger
Developer: Storeware

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO