Alhena: Shopping & Support AI

By Gleen AI

5 (4 reviews)

Scale your store with GPT-powered AI for shopping, support, social commerce, and review management.

View on Shopify App Store

About this app

Alhena AI is the premier AI shopping assistant helping retailers boost sales through advanced AI solutions. It’s an all-in-one Shopping Assistant, Sales AI and Support AI: greeting visitors, recommending products, answering order questions and collecting reviews — all in brand voice. Install in minutes; Alhena syncs catalog, inventory and discounts automatically so replies stay accurate. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias or Slack while the AI works 24/7.

Shopping Assistant: Recommends products, bundles & upsells in real time
Sales AI: Sends smart chats and discounts to turn browsers into buyers
Support AI: Answers order, shipping & return questions 24/7, no agents
Seamless handoff: Escalate complex chats to Shopify Inbox or helpdesk apps
Perfectly On-Brand: AI responses crafted to match your brand’s unique voice.

Features

•Color and font
•Emojis and stickers
•Chat window
•Business hours
•Welcome messages
•Chat buttons
•Tagging
•Chat assignment
•Chat flows
•Agent avatar

Pricing

Free

• Up to 25 conversations per month
• 500 URLs (SKUs) in knowledge base
• Single AI Agent for many user channels
• Great for new DTC Brands

Pro

$239

• At $1.2 per conversation for up to 200
• 50,000 URLs (SKUs) in the knowledge base
• Advanced Analytics on usage, revenue etc
• AI-Powered Review Management & Response
• Social Commerce to manage social media

Growth

$599

• At $0.91 per conversation for up to 550
• 50,000 URLs (SKUs) in the knowledge base
• Advanced AI Analytics on usage, revenue
• AI-Powered Review Management & Response
• Up to 5 AI Agents including API Agents

Scale

$1,199

• At $0.83 per conversation for up to 1200
• Ideal for Mid-sized, growing teams
• 50,000 URLs (SKUs) in the knowledge base
• Advanced AI Analytics on usage, revenue
• AI-Powered Review Management & Response

Install App

App Info

Launched: March 8, 2024

Languages: English, Chinese (Simplified), Japanese, Italian, Icelandic

Works with: Gorgias, Freshdesk, Zendesk

Developer: Gleen AI

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Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

BOOK A DEMO

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

PRO

$69.99 / month

Level up your Marketing & Operations

BOOK A DEMO

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

BOOK A DEMO

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

BOOK A DEMO

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO