Affiniv NPS, Survey & Feedback

Affiniv NPS, Survey & Feedback

By Affiniv

5 (5 reviews)

Net Promoter Score (NPS) and Post Purchase Survey to collect customer insights and feedback

View on Shopify App Store

About this app

Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better

Create and send NPS survey over Email, WhatsApp, text messages in minutes
Maximise response rate by embedding score in email and using automated reminders
Dashboard to analyze each response. Segmentation, tagging for detailed insights

Features

•SMS
•Email
•Data export
•Analytics
•Customer segments

Pricing

Free Plan

Free

• Survey up to 100 Customers per month.
• Distribute Only via Email
• No Reminders over Email
• No Web Survey
• One Survey type (NPS)

Basic Plan

$99

• Survey up to 5000 Customers per Month
• Send Survey via Email With Reminders
• Show Web Survey on Thank You Page

Business Plan

$249

• Up to 15000 Customers per Month
• Email Survey with Reminders
• Assisted On-boarding
• Auto-Email for for TrustPilot Reviews
• Show Web Survey on Thank You Page

App Info

Launched: December 8, 2021

Languages: English

Developer: Affiniv

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Personalised Shopping Journey

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Upsell & Cross-sell

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Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

Case Study Background

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

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PRO

$69.99 / month

Level up your Marketing & Operations

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

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500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.