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Accord: Voice Concierge & SMS

Accord: Voice Concierge & SMS

By Accord Labs

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4 (4 reviews)

Turn abandoned carts into sales with AI-powered voice and SMS recovery.

View on Shopify App Store

About this app

You're missing out on 3-5% of your revenue! Accord turns lost checkouts into new revenue using lifelike AI voice calls and personalized SMS messages that reflect your brand’s unique tone. Instead of generic follow-ups, Accord creates real conversations across two of the most effective channels—voice and text—to re-engage shoppers and close the sale. It works automatically, requires no scripting, and boosts revenue while keeping every interaction perfectly on-brand.

  • AI voice + SMS that convert abandoned carts
  • Fully automated, human-sounding outreach
  • Handles questions and objections in real time
  • Smart SMS reminders with instant checkout links
  • Custom voice agents trained to match your brand

Features

  • Custom branding

Pricing

Starter
$99
  • Dedicated Phone Number
  • Standard Voice Options
  • Basic Support
Growth
$249
  • Dedicated Phone Number
  • Customizable AI Voice Agents
  • Priority Support
Concierge
$499
  • Dedicated Phone Number
  • Advanced Voice Customization
  • Branded RCS Messaging
  • Priority Support + Dedicated Onboarding
  • Expert Setup and Guided Optimization
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App Info

Launched: July 4, 2025
Languages: English
Works with: Shopify Admin
Developer: Accord Labs

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO