ParcelWILL Returns & Exchange

By CWILL

4.9 (408 reviews)

Improve your returns process by incentivizing exchanges and providing a self-service returns portal.

View on Shopify App Store

About this app

ParcelWILL (formerly ParcelPanel) Returns and Exchanges simplify the returns process with an automated return portal, easy return label generation, and AI-powered analytics for a seamless post-purchase experience.

Exchanges for different items and flexible refunds (store credit, gift card)
Self-service returns portal and email notifications to drive customer loyalty
Unlimited carrier integrations for better return label rates and free pickup
Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
Built for Shopify & Auto-tracking return shipment status

Highlights

✓Based in India

Features

•Automated approvals
•Return portal
•Custom policies
•Non-returnable items
•Return windows
•Return reasons
•Multi-language
•Shipping labels
•Return tracking
•Email notifications
•Custom branding
•Refund management
•Stock updates
•Customer blocklists
•Analytics

Pricing

Free

• 6 returns per month
• Manage returns in one place
• Branded return page
• Return labels
• Multi-language

Essential

$29

• All Free features
• Flexible customizable refund solutions
• Flexible exchanges
• Restocking fee and return shipping fee
• Better rate labels

Professional

$99

• All Essential features
• Exchange upsell
• Unlimited carrier connection
• Free pickup
• Workflows

Enterprise

$299

• Returns webhooks
• Custom integrations
• Advanced analytics
• Dedicated priority support
• Customer success manager

Install App

App Info

Launched: June 30, 2023

Languages: English, Chinese (Simplified), Chinese (Traditional), Czech, Danish

Works with: Shopify Admin, DHL, FedEx

Developer: CWILL

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Rich Returns & Exchanges

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BASIC

$19.99 / month

All the basics for a new online store

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What you get

✓

Product Recommendations

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Personalized Recommendations

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Visual Editor

✓

10,000 widget serves/month

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

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Bundle Discounts

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Mobile App Personalization

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Multilingual and Translation Support

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Third-Party Integration

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Custom Widget Templates

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100,000 widget serves/month

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$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

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Advanced Customizations

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500,000 widget serves/month

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Custom Pricing

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All Plus Benefits and:

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Custom Support Manager

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Smart Bundles & Pop-Ups

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More than 1,000,000 widget serves/month

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO