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LiveChat: AI live chat by Text

LiveChat: AI live chat by Text

By TEXT

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4.9 (47 reviews)

Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base.

View on Shopify App Store

About this app

With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal.

  • AI Copilot assistant: Get instant AI-powered replies that speed up support.
  • 200+ integrations: Chat with customers via Messenger, WhatsApp, and more.
  • Proactive customer engagement: Reach shoppers with timely deals and updates.
  • Product recommendations: Suggest items that link directly to product pages.
  • Checkout chat support: Assist buyers during checkout to reduce abandoned carts

Features

  • Real-time notifications
  • Custom notifications

Pricing

Starter
$24
  • View customer information
  • Seding product cards
  • Text Intelligence (AI) features
  • Traffic tracking up to 100 visitors
  • Chat customization
Team
$49
  • Everything from Starter
  • Track and share order details
  • Preview cart in real time
  • Tracking sales from chats
  • Full chat customization
Business
$69
  • Everything from Team
  • Advanced Text Intelligence (AI) features
  • Traffic tracking up to 1000 visitors
  • Advanced reporting
  • Work scheduler
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App Info

Launched: November 30, 2017 ·
Languages: English
Works with: Mailchimp, Facebook, Messenger
Developer: TEXT

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO