Desku: Leading AI Chatbot

By Desku Inc.

4.9 (5 reviews)

Desku automates customer support,provides product recommendations, and tracks orders with AI Chatbot

View on Shopify App Store

About this app

Desku is an AI-powered chatbot that automates customer support, provides real-time order tracking, and enhances sales with personalized product recommendations. It instantly responds to customer inquiries, reducing support workload and improving response times. Designed for eCommerce businesses, Desku increases conversions, streamlines live chat interactions, and ensures 24/7 customer service through AI automation.

Omnichannel: Unify email, chat, Instagram, Facebook & more in one inbox
Order management: Edit, refund, duplicate, and cancel orders From Desku itself
Quick responses: Resolve questions instantly using AI-powered ticket management
AI CoPilot for Support teams to have all the customer details at finger tips
Offer 24/7 AI support: Answer FAQs with a Help Center, Chat Using AI

Features

•Auto-reply
•Response templates
•AI responses
•AI summaries
•Ticketing
•Unified inbox
•Auto-assign
•Rule-based triggers
•Escalation
•Tagging
•Order tracking
•Customer notifications
•Feedback surveys
•Multi-language
•Multi-store
•Analytics
•Reports

Pricing

Team

$49

• Upto 2k Active Bot Users
• Store Connect Upto 1
• Unlimited tickets per month included
• Live chat
• Chatbot

Business

$69

• Everything in Team+
• SLA
• App Survey
• Webhook Access
• Your Own branding

Install App

App Info

Launched: April 20, 2022

Languages: English

Works with: instagram, WhatsApp API, Email

Developer: Desku Inc.

Related Apps

Tidio ‑ Live Chat & AI Chatbot

Gorgias: AI, Helpdesk & Chat

Jotform AI Chatbot & Live Chat

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

BOOK A DEMO

What you get

✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

PRO

$69.99 / month

Level up your Marketing & Operations

BOOK A DEMO

All BASIC Benefits and:

✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

BOOK A DEMO

All PRO Benefits and:

✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

BOOK A DEMO

All Plus Benefits and:

✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO