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Commslayer ‑ Helpdesk & Chat

Commslayer ‑ Helpdesk & Chat

By Actuals Oy

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4.9 (83 reviews)

Helpdesk & chat inbox by the ex-Lifetimely founders

View on Shopify App Store

About this app

Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.

  • Real-time order, shipping, and purchase history inside your helpdesk inbox
  • Get AI-drafted replies for every email & live chat ticket in your inbox
  • Auto-hide spammy social-media ad comments with AI
  • All the core helpdesk features your team will love (macros, automations, views)
  • Role management, reporting and custom inbox views for support managers

Features

  • Auto-reply
  • Response templates
  • AI responses
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Escalation
  • Tagging
  • Spam detection
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Multi-store
  • Analytics
  • Reports

Pricing

Free helpdesk
Free
  • Email, chat, social media comments & DMs
  • Unlimited agents & messages for free
  • No branding or watermarks
  • Klaviyo integration
  • WhatsApp inbox
Basic
$39
  • 500 AI agent messages & actions
  • 500 AI drafts
  • Social media AI-moderation
  • Advanced automations
  • Teams
Plus
$99
  • 3000 AI agent messages & actions
  • 3000 AI drafts
  • Social media AI-moderation
  • Advanced automations
  • Teams
Install App

App Info

Launched: January 1, 2024
Languages: English
Works with: Shopify Flow, Gmail, Facebook
Developer: Actuals Oy

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

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Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO