Glood.ai
Book a Demo
CallFlows ‑ AI Phone Agent

CallFlows ‑ AI Phone Agent

By Call Flows Ltd.

starstarstarstarstar
5 (7 reviews)

AI phone support. Your store’s phone line, answered 24/7 in 50+ languages. No coding necessary.

View on Shopify App Store

About this app

CallFlows AI adds an autonomous AI phone agent to your store. It answers in the caller’s language, checks order status by phone, inventory, tracking info, reads your shipping/returns/exchanges policies, and transfers complex cases to staff. Agent Skills for actions like refunds, placing an order, etc. It handles concurrent calls, provides analytics, and saves transcripts and audio recordings in the Admin. Use the provided local number or forward your existing line. Live demo on our website.

  • Realtime human-like conversation generated from your store's live data
  • Order status, product info, policies, placing an order, exchanges, cancellation
  • Handles multiple simultaneous inbound calls, transcript and recording for each
  • Smart call routing to human agents if needed
  • Audio recordings, transcripts, call analytics, custom behavior you define

Features

  • Real-time tracking
  • Translation
  • Estimated delivery date
  • Global tracking
  • Multi-carrier
  • Analytics

Pricing

Basic
$39
  • 100 minutes + 100 extra during trial
  • 2 simultaneous incoming calls
  • Check orders, store policies and pages
  • Products browsing
  • Call transcription + audio recording
Advanced
$119
  • 450 minutes
  • 10 simultaneous incoming calls
  • Audio recordings download
  • Access to Beta features
  • Monthly performance report
Pro
$349
  • 1600 minutes
  • 25 simultaneous incoming calls
  • AI Sentiment analysis and score
  • Audio recordings (unlimited access)
  • Access to Beta features
Install App

App Info

Launched: May 6, 2025
Languages: English
Works with: Shopify Admin
Developer: Call Flows Ltd.

Personalised Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO
Case Study Background
Logo

50%

Increase in CTR

20%

Increase in Time Spent on Page

40x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

BOOK A DEMO
What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

BOOK A DEMO
All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

BOOK A DEMO
All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalised Commerce Experiences at Scale

BOOK A DEMO
All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Demo Collage

Book A Demo

Book a demo and get free set-up and customisation to start getting results delivered for your online store now.

BOOK A DEMO